{"id":39,"date":"2025-10-04T03:09:21","date_gmt":"2025-10-04T03:09:21","guid":{"rendered":"https:\/\/trinityprods.com\/?page_id=39"},"modified":"2025-10-04T04:10:02","modified_gmt":"2025-10-04T04:10:02","slug":"sms-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/trinityprods.com\/?page_id=39","title":{"rendered":"SMS Terms and Conditions"},"content":{"rendered":"\n<p>Last Revised: October 4, 2025<\/p>\n\n\n\n<p>Please read these Terms of Service and Privacy Policy carefully. It is part of your contract with us and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER, AS WELL AS A LIMITATION OF LIABILITY. These Terms are a legally binding agreement between you, the user (\u201cyou\u201d or \u201cyour\u201d), and us. You and we are each a \u201cparty\u201d and collectively we are the \u201cparties\u201d to the contract. By purchasing a ticket to a Trinity Productions event, attending a Trinity Productions event, or by visiting and interacting with this Website, you agree to the foregoing terms and conditions. <\/p>\n\n\n\n<p><strong>About Us<\/strong><\/p>\n\n\n\n<p>\u201cWe\u201d, \u201cus\u201d or \u201cour\u201d means Trinity Productions LLC, with its principal place of business located at 1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801<\/p>\n\n\n\n<p><strong>About Our Privacy Policy<\/strong><\/p>\n\n\n\n<p>Your privacy is important to us, so we\u2019ve developed this Privacy Policy and Terms of Service, which explains how we collect, use, and disclose your personal information. We collect personal information when you purchase tickets for our events, use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the \u201cServices\u201d). Please take a moment to read through these Terms in their entirety.<\/p>\n\n\n\n<p>If you have any questions, concerns or complaints regarding these terms, please contact us via e-mail at info@trinityprods.com.<\/p>\n\n\n\n<p><strong>Consent to Communications<\/strong><\/p>\n\n\n\n<p>You agree that Trinity Productions LLC and any of our current and future affiliates, assignees, successors, employees, agents, and others acting or purporting to act on our behalf (for example, co-branded event sponsors), can contact you regarding our events, and additional products and services that we or third parties may offer, using any means or method (including by phone, mail, email, text message (such as SMS\/MMS), chat (such as RCS), push notifications, or other medium), as well as by including messages on or inserts with tickets. You agree that notices provided to you using any of these methods are considered received by you. You agree to provide accurate, current contact information about yourself, and that, by doing so, that you have authority to consent to communications to any phone numbers or email addresses you provide, and that you will promptly notify us if your contact information has changed.<\/p>\n\n\n\n<p>You also agree that Trinity Productions LLC and our current and future affiliates, assignees, successors, employees, agents, and others acting or purporting to act on our behalf (for example, co-branded event sponsors) can at any time contact you using any means or method (including by phone, mail, email, text message (such as SMS\/MMS), chat (such as RCS), push notifications, or other medium), or other electronic messages to any phone number or email address associated with your ticket purchase by any means, including an automated system that sends preset messages, even if such systems are not currently used. <\/p>\n\n\n\n<p>You further agree that any calls or messages sent to numbers or email addresses you provide to Trinity Productions or its current and future affiliates, assignees, successors, employees, agents, and others acting or purporting to act on our behalf (for example, co-branded event sponsors), or to numbers or email addresses associated with your ticket purchase, may be sent using an automatic telephone dialing system, artificial or prerecorded voices, or other automated dialing equipment such as a predictive dialer, even if such systems are not currently used.<\/p>\n\n\n\n<p><strong>ESIGN Consent<\/strong><\/p>\n\n\n\n<p>By initiating a transaction with us, you are consenting to do business electronically. Authorizing such transactions will require you to click or select \u201cI agree\u201d, \u201cyes\u201d or other affirmation of your agreement. By authorizing a transaction in this manner, you agree that your selection is your electronic signature, and the electronic record of this authorization is a signed writing, the legal equivalent of your signature on paper. In some cases, we may require your express written consent to the terms below when executing certain documents. We need your consent (\u201cE-Consent\u201d) to using and accepting electronic signatures (\u201cElectronic Signatures\u201d) and electronic disclosures and consent (\u201cElectronic Records\u201d) that authorize us to contact you for that purpose. This section notifies you of your rights when receiving and signing Electronic Records.<\/p>\n\n\n\n<p>You may request any Electronic Records in paper by calling us or emailing us at the below. We will provide paper copies at no charge. We will retain copies of the Electronic Records as applicable law requires. This E-Consent applies your agreement to receive informational, transactional, promotional and marketing calls and text messages from us, any product or service you purchase from or through us, and any other relationship you create with us.<\/p>\n\n\n\n<p>Before you decide to do business electronically with Us, you should consider whether you have the required hardware and software capabilities described below. If you do not have the hardware and software required to access and retain the Electronic Records, or if you do not agree to the use of Electronic Records and Electronic Signatures, you may contact Us for other options.<\/p>\n\n\n\n<p>To access, electronically sign and retain the Electronic Records, you will need to use the following computer software and hardware: A compatible computer or other device capable of accessing the Internet and an Internet Browser software program that supports TLS and SSL encryption, such as the latest versions of Safari, Firefox, or Google Chrome. If these requirements change while you are maintaining an active relationship with us, and the change creates a material risk that you may not be able to receive Electronic Records, we will notify you of these changes. You will need a printer or a long-term storage device, such as a disk drive, to retain a copy of the Electronic Records for future reference. Please save and print a copy of this E-Consent to confirm that you have the required hardware and software to conduct electronic transactions with Us.<\/p>\n\n\n\n<p>You are free to withdraw this E-Consent at any time and at no charge, but doing so will not apply to any Electronic Signature that you provide us before withdrawing this E-Consent. If at any time you wish to withdraw this E-Consent, you can do so by contacting Us below. You should keep us informed of any change in your electronic address or mailing address.<\/p>\n\n\n\n<p><strong>Cancellation and Revocation<\/strong><\/p>\n\n\n\n<p>Text the keyword STOP to our number to cancel receiving text messages. After texting STOP, you may receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword commands and agree that we and our service providers will have no liability for failing to honor such requests.<\/p>\n\n\n\n<p><strong>What Personal Information We Collect and How We Collect It?<\/strong><\/p>\n\n\n\n<p>We collect personal information that you provide directly to us, as well as or our affiliates and marketing partners, including Drop Science, or via artists who promote our events, including on social media:<\/p>\n\n\n\n<p>Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about our events and services.<\/p>\n\n\n\n<p>Payment information. To order products or services, including tickets to events, you will need to provide us with payment information (like your bank account or credit card information). The terms and conditions of any third-party ticketing platforms or venues also apply to such transactions. Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor\u2019s applicable privacy policy.<\/p>\n\n\n\n<p>Survey and legitimate interest information. You may provide us with other personal information when you interact with us on social media, fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of our Website or events.<\/p>\n\n\n\n<p><strong>How We Use Your Personal Information?<\/strong><\/p>\n\n\n\n<p>We use the personal information we collect for the following reasons:<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;\u2022&nbsp;&nbsp;&nbsp;&nbsp;To send you our newsletters, SMS messages, emails or other information or marketing about our Services and events that you think may be of interest to you.<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;\u2022&nbsp;&nbsp;&nbsp;&nbsp;To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;\u2022&nbsp;&nbsp;&nbsp;&nbsp;To provide you with information about the Services and events that you request from us or which we feel may interest you.<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;\u2022&nbsp;&nbsp;&nbsp;&nbsp;To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;\u2022&nbsp;&nbsp;&nbsp;&nbsp;To facilitate promotions, events, and ticketing, and to process ticketing, events, and provide event services.<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;\u2022&nbsp;&nbsp;&nbsp;&nbsp;To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;\u2022&nbsp;&nbsp;&nbsp;&nbsp;To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.<\/p>\n\n\n\n<p><strong>How We Share Your Personal Information?<\/strong><\/p>\n\n\n\n<p>We may share your personal information in the following ways:<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;\u2022&nbsp;&nbsp;&nbsp;&nbsp;With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp;\u2022&nbsp;&nbsp;&nbsp;&nbsp;With artistic partners, brand ambassadors, and in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company, or to facilitate co-branded events, including with the artists who perform there.<\/p>\n\n\n\n<p>We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.<\/p>\n\n\n\n<p><strong>Your Marketing Choices<\/strong><\/p>\n\n\n\n<p>When you sign up or subscribe to our newsletter or marketing\/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.<\/p>\n\n\n\n<p>We will send marketing messages to you if you have asked us to send you information, bought goods or services from us or our brand, music, marketing, and advertising partners, including Drop Science, or if you provided us with your details and prior express written consent via a brand partner or to us directly. If you opt out of receiving marketing text messages, we may still send you emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.<\/p>\n\n\n\n<p>You may unsubscribe from marketing email messages through a link we include on messages we send you. You can also ask us to stop sending you marketing emails at any time by contacting us at: info@trinityprods.com. Opt out instructions for text messages are above, but you may further email us to request we stop.<\/p>\n\n\n\n<p><strong>Changes to This Privacy Policy<\/strong><\/p>\n\n\n\n<p>From time to time, we have the right to modify this Privacy Policy. We\u2019re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.<\/p>\n\n\n\n<p><strong>Arbitration Agreement, Limitation of Liability, Class Action Waiver, and Dispute Resolution<\/strong><\/p>\n\n\n\n<p>Please read this Arbitration Agreement carefully. It is part of your contract with Us formed by these Terms and Conditions and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER. It also LIMITS OUR LIABILITY AND LIMITS THE REMEDIES YOU MAY SEEK IF YOU ATTEND OUR EVENTS. <\/p>\n\n\n\n<p><strong>YOU AGREE THAT ANY INTERACTION OR TRANSACTION BETWEEN US IS A TRANSACTION INVOLVING AND EVIDENCING INTERSTATE COMMERCE AND THAT IT IS THE INTENT OF THE PARTIES TO BE FULLY BOUND BY THIS ARBITRATION AGREEMENT, AND THE AGREEMENT ENFORCEABLE UNDER THE TERMS OF THE FEDERAL ARBITRATION ACT (FAA), 9 USC \u00a7 1, ET SEQ. THIS AGREEMENT REQUIRES YOU TO RESOLVE DISPUTES THROUGH ARBITRATION ON AN INDIVIDUAL BASIS RATHER THAN JURY TRIALS OR CLASS ACTIONS. AN \u201cARBITRATION\u201d IS A LESS FORMAL ALTERNATIVE TO A LAWSUIT OR JURY TRIAL IN COURT. A NEUTRAL THIRD PARTY, CALLED AN ARBITRATOR, DECIDES THE DISPUTE. THE ARBITRATOR APPLIES THE SAME LAW AND CAN AWARD THE SAME INDIVIDUALIZED REMEDIES THAT A COURT COULD AWARD, BUT USES STREAMLINED PROCEDURES AND LIMITS DISCOVERY TO SIMPLIFY THE PROCESS AND REDUCE COSTS. THE ARBITRATOR\u2019S DECISION IS LEGALLY BINDING, AND IT IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. YOU AND US AGREE THAT ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS. CLASS ARBITRATIONS, CLASS ACTIONS, AND REPRESENTATIVE ACTIONS ARE NOT PERMITTED. THIS MEANS THAT, EXCEPT AS PROVIDED BELOW, YOU AND US WILL NEITHER FILE A LAWSUIT NOR PURSUE OR PARTICIPATE IN AN ACTION SEEKING RELIEF ON BEHALF OF OTHERS.<\/strong><\/p>\n\n\n\n<p>Scope of Arbitration Agreement (\u201cArbitration Agreement\u201d). You acknowledge and agree that any dispute or claim relating in any way to your access or use of our website, text message, or email services, or events we promote or for which we sell tickets, will be resolved by binding arbitration, rather than in court, except that you or Us may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall apply, without limitation, to all claims that arose before this or any prior agreement.<\/p>\n\n\n\n<p>Arbitration Rules and Forum. This Arbitration Agreement is governed by the Federal Arbitration Act in all respects. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to us at the address below. The arbitration will be conducted by the American Arbitration Association (\u201cAAA\u201d) under its rules, including the AAA\u2019s Supplementary Procedures for Consumer-Related Disputes. The AAA\u2019s rules are available at American Arbitration Association\u00ae (AAA) | Official Site or by calling the AAA at 1-800-778-7879. Payment of all filing, administration, and arbitration fees will be governed by the AAA\u2019s rules. We will reimburse those fees paid by you for claims totaling less than $5,000 unless the arbitrator determines the claims are frivolous. If the AAA is not available to arbitrate, you and Us will select an alternative arbitral forum.<\/p>\n\n\n\n<p>Arbitrator Powers. <strong><strong>THE ARBITRATOR, AND NOT ANY FEDERAL, STATE, OR LOCAL COURT OR AGENCY, SHALL HAVE EXCLUSIVE AUTHORITY TO RESOLVE ANY DISPUTE RELATING TO THE INTERPRETATION, APPLICABILITY, ENFORCEABILITY OR FORMATION OF THIS ARBITRATION AGREEMENT INCLUDING, BUT NOT LIMITED TO ANY CLAIM THAT ALL OR ANY PART OF THIS ARBITRATION AGREEMENT IS VOID OR VOIDABLE.<\/strong><\/strong>The arbitration will decide the rights and liabilities, if any, of you and Us. The dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum\u2019s rules, and this Privacy Policy. The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding on you and Us.<\/p>\n\n\n\n<p>Waiver of Jury Trial. YOU AND US EACH KNOWINGLY AND VOLUNTARILY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. You and Us are instead electing to have claims and disputes resolved by arbitration. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Privacy Policy as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is limited. In any litigation between you and Us over whether to vacate or enforce an arbitration award, you and Us hereby irrevocably waive all rights to a jury trial and elect instead to have a judge resolve the dispute.<\/p>\n\n\n\n<p>Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER USER. If, however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor Us is entitled to arbitration.<\/p>\n\n\n\n<p>Limitation of Liability. We offer our events \u201cas is\u201d and \u201cas available,\u201d without warranties. There are no refunds for any reason. <strong>TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR COURSE OF PERFORMANCE OR USAGE OF TRADE. FOR EXAMPLE, WE DON\u2019T MAKE ANY WARRANTIES ABOUT THE CONTENT OR FEATURES OF ANY EVENTS, INCLUDING THEIR ACCURACY, RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS<\/strong>. We are not responsible for the actions or information of third parties, and you release us from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties. <\/p>\n\n\n\n<p>California Civil Code Waiver. If you are a California resident, you waive California Civil Code \u00a7 1542, which says: \u201cA general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.\u201d<\/p>\n\n\n\n<p>Further Releases. These Terms further limit our liabilities to the maximum extent as allowed by applicable law. To the extent allowed by applicable law, these Terms limit our liabilities\u2014and any liabilities of our employees, contractors, artists, lessors, event organizers, suppliers, advertisers, sponsors, officers, directors, employees, and agents\u2014as follows:<br>We are not liable for attorneys\u2019 fees or for indirect, incidental, special, punitive, or consequential damages of any type (including, without limitation, attorneys\u2019 fees). <strong>YOU VOLUNTARILY ASSUME ALL RISKS INCIDENTAL TO THE EVENT FOR WHICH THE TICKET IS ISSUED (WHETHER OCCURRING BEFORE, DURING, OR AFTER THE EVENT). YOU WAIVE ANY CLAIMS FOR PERSONAL INJURY OR DEATH\u2014INCLUDING (WITHOUT LIMITATION) AS A RESULT OF ANY COMMUNICABLE DISEASE OR ILLNESS, EVEN IF YOU CONTRACTED IT WHILE ATTENDING AN EVENT\u2014INCLUDING AGAINST THE ENTITIES LISTED ABOVE, US, MANAGEMENT, FACILITIES, VENUES, LEAGUES, ARTISTS, PROMOTERS, OTHER PARTICIPANTS, AND ALL OUR RESPECTIVE PARENTS, AFFILIATED ENTITIES, AGENTS, OFFICERS, DIRECTORS, OWNERS, SECURITY STAFF, AND EMPLOYEES ON BEHALF OF YOURSELF AND ANY ACCOMPANYING MINOR.<\/strong> ur total liability arising out of or relating to the Terms or your attendance at any of our events is limited to the greater of (1) $100 or (2) the amount you have paid us in the past 12 months.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Contact Us<\/strong><\/p>\n\n\n\n<p>If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:<\/p>\n\n\n\n<p>Trinity Productions<\/p>\n\n\n\n<p>1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801<\/p>\n\n\n\n<p>info@trinityprods.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Revised: October 4, 2025 Please read these Terms of Service and Privacy Policy carefully. It is part of your contract with us and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER, AS WELL AS A LIMITATION OF LIABILITY. These Terms are a legally binding agreement between you, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trinityprods.com\/index.php?rest_route=\/wp\/v2\/pages\/39","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trinityprods.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trinityprods.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trinityprods.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trinityprods.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=39"}],"version-history":[{"count":6,"href":"https:\/\/trinityprods.com\/index.php?rest_route=\/wp\/v2\/pages\/39\/revisions"}],"predecessor-version":[{"id":51,"href":"https:\/\/trinityprods.com\/index.php?rest_route=\/wp\/v2\/pages\/39\/revisions\/51"}],"wp:attachment":[{"href":"https:\/\/trinityprods.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}